F.A.Q & Contact Information

For questions regarding the configuration and installation of our products or for more general questions, the FORNO experts team will be happy to help.

Product Support

Register your Appliance:

Registering your appliance will allow us to  help you obtain a more efficient warranty service in case there is a problem.

Manual Downloads:

Download user & instruction manuals here

Product Warranty

A Forno product within the manufacturer’s warranty will be covered by Forno for both Parts and Labour.

Extended Warranty

Forno Direct Support across North America – 100% Genuine Forno OEM parts

Parts & Service

In Warranty Repairs

A Forno representative will dispatch a Forno authorized service provider to your home to provide the required in-warranty support.

Out of Warranty Repairs

“Lower the cost of living with Forno” we provide a flat-rate for labor and parts for out-of-warranty products

Replacement parts & Accessories

100% Genuine Forno OEM parts & Accossories – Order online with next day shipping

Repair Service

Cost, coverage and tracking your repairs in real time

Help Library


Get answers from the most asked questions and inquiries.


Tips and suggestions on upkeeping & maintaining your appliance

How to videos

Product tech videos for repairs, maintenance and troubleshooting


Find solutions by troubleshooting your appliances

Telephone inquiries

Monday to Friday: 9am to 5pm 


(800) 561-7265

United States

(866) 231-8893 (option 2)

Email Inquiries

Monday to Friday: 9am to 5pm 



United States




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Live Chat Support

Live chat Monday to Friday 9AM to 5PM.